You do the job right. Make sure Google knows it.
Happy customers rarely leave a review unless you ask. KilaReviews asks for you after every job, and lets you reply to every review from your phone between call-outs.
- Plumbers
- Electricians
- Builders
- Air conditioning
- Roofers
- Landscapers
- Appliance repairs
- Cleaners
Three moments to ask, all covered
The best time to ask is while the job's fresh. KilaReviews fits around how you already work.
On site, at handover
Show the customer your QR code on a business card, counter sign or your invoice. They scan it, tap the stars and your review page links them to Google.
Straight after the job
Add the customer in seconds and send an SMS from your business name. If they haven't tapped the link after three days, one friendly reminder goes out.
In bulk, end of the week
Export this week's completed jobs from your job software and upload the list. Anyone asked in the last 90 days or who's opted out is skipped automatically.
Get picked when someone searches “near me”
When the hot water goes, people call one of the first businesses they see. Plenty of recent, detailed reviews and real replies help you stand out in Google's map results and in AI answers.
See how you compare with local competitors, freeHear about problems first, and handle them calmly
Your review page links every customer to Google, and anyone with a concern can also message you privately, so you get the chance to fix it. When a tough review does land, you get a calm, professional reply drafted for you to check before it goes up.
Questions from tradies
Can I use it from my phone?
Yes. Send requests, read reviews and approve replies from your phone's browser, wherever you are.
Does it connect to ServiceM8, Tradify or Simpro?
Not yet. For now you can add a customer in seconds or upload a list exported from your job software. Direct connections are on our roadmap.
Will my customers know who the message is from?
Yes. Every SMS starts with your business name, or on Pro comes from your business name instead of a number. Emails come from your business name too.
I'm a one-person business. Is it worth it?
Starter is built for exactly that: one login, 150 SMS a month and everything you need to ask for and reply to reviews. No contract, so you can try it month to month.
More reviews from the jobs you're already doing
From $97 per location per month + GST. No contract, no setup fee.