Contact Management Software
Simplify Contact Management: Remove the Chaos
Effortlessly Track and Manage Customer Information and Interactions for Streamlined and Efficient Communication.



Contact Management
Maintain Organized Customer Data for Improved Efficiency
Simplify Contact Management: Import, Add, Edit, and Tag Contacts from Your CRM. Manage Customer Preferences, Keep Your Inbox Clean, and Targeted, All from a Single Dashboard.
Touchpoint Automations
Seamless CRM Integration: Enhance Efficiency and Collaboration
Effortlessly Expand Your CRM Reach: Connect to 3,000+ Integrations for Seamless Contact Import, Data Auto-Sync, and Automated Trigger-Based Messaging, Including Welcome Offers, Review Requests, and Beyond.




Customer Experience Score
Real-Time Satisfaction Tracking: Stay Updated Instantly
Elevate Customer Satisfaction: Utilize Birdeye Experience Score to Rank Satisfaction on a 10-Point Scale. Send Referral Requests to Happy Customers and Provide Personal Outreach to Those Needing a Boost.
Chat History
Organize Your Conversation History for Easy Reference
Enhance Customer Insights: Review Previous Conversations for Context, Download Chat Transcripts, and Auto-Send Transcripts to Email or Salesforce for Seamless Integration.


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