CX Analytics Software
Empower Informed, Data-Driven Decision Making
Discover Opportunities to Improve Customer Experience Across Brands and Locations with Data-Driven Insights
Enhanced Data, Enhanced Business Outcomes.
Acquire Comprehensive Customer Insights to Drive Data-Driven, Brand-Defining Customer Experiences.
Powerful
Access Granular, Real-Time Insights Across All Locations and Customer Touchpoints.
Actionable
Utilize Analytics to Maintain the Highest Standards of Customer Experience Across All Locations
Al-powered
Efficiently Uncover Key Insights from Extensive Quantitative and Qualitative Customer Data
Insights
Scale Up to Tap into Customer Sentiment
Dive Deep into Customer Feedback Across Relevant Categories and Topics to Enhance Business Performance and Customer Experience Across Locations


Experience Score
Quantify the Customer Experience.
Uncover Opportunities to Elevate Your Brand with Birdeye Experience Score – A Simple Scoring System that Clarifies Customer Interactions with Your Business.
Google Business Profile
Maximize Your Google Business Profile's Potential.
Craft Accurate and Engaging Google Business Profiles for All Your Locations. Showcase Reviews and Engage Visitors with Relevant Offers and Updates Through Google Posts.
Auto-generated business descriptions
Utilize AI to Generate SEO-Friendly Descriptions.
Boost Your SEO Ranking and Attract More Customers with AI-Generated Business Descriptions Tailored to Google’s Algorithm
Local Listings Analytics
Monitor and Enhance Performance.
Access a Comprehensive Library of Reports Featuring Key Metrics on Listing Performance, Including Site Traffic, Call Volume, and Keyword Ranking. Address Red Flags in Real-Time for Optimal Results
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